Variant in product page problem

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9 years 3 weeks ago #248527

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2 Stable
-- PHP version -- : 5.5.9-1ubuntu4.5
-- Browser(s) name and version -- : Chrome Version 52.0.2743.116 m

Hello,
We recently updated our Joomla and our Joomla Template to the newest version.
Please note that everything was working fine before the updates.

The Joomla template we use is Joomla Solid Pro from Joomla shine.

So here is the problem... In the front end, when an employee select a product and its variants, then click to add it to the cart, it is going to look pass the variant selected and put the default variant instead in the cart.

So for example, the orders crayons with the variant blue, and the default variant is normally black, when they press "Add to cart" they will have the black crayons and not the blue one....

Could you help us please, this is a major problem for us because our store is open to all our employees.

Thank you in advance.

Sincerely,

Valerie

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  • MODERATOR
9 years 3 weeks ago #248528

Hi,

You can see to change temporally your front-end template in order to check that it is working.
If so it would indicate that you have a view override (in your template) which is not working anymore.

But without link to your website it will be complicated for us to understand it clearly and give you more advice.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 15
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9 years 2 weeks ago #248656

Hi,

By renaming my template, everything was fixed!!!

Thank you! :)

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