Item custom field not saved

Hi,

Everything was working fine, but not the item custom field. It was set up properly where I could input in the product page, and it was in the cart database, until the checkout was completed.

I have set up the item custom field for a product. The whole checkout process was completed but I realised the input was not updated in the database "order_product", after the order was created. This error did not occur when I tried with sample data installation. But only occurred when it was a "clean" installation.

Where could the error be in?

Edit: Joomla log prompted database query "INSERT IGNORE INTO josvp_hikashop_order_product (order_id,product_id,order_product_quantity,order_product_name,order_product_code,order_product_price,order_product_tax,order_product_options,order_product_option_parent_id,order_product_tax_info,order_product_wishlist_id,order_product_shipping_id,order_product_shipping_method,order_product_shipping_price,order_product_shipping_tax,order_product_shipping_params)
VALUES (2,1,1,'Air Freight','AFE01','','0','',2,'',0,'','',0,0,'')"

This query didn't include the item custom field.

Painstakingly looked through the logs, fixed the problem via the database table "field", column "field_frontcomp" changed to "1". Thereafter, it works. There is definitely a bug here as the back-end administration page has no option of "front-end" but the coding takes into account of "front-end" data stored in the database table "field".

Please do look into this, since it could have further implication. Thank you.

Hi Nicolas,

I did edit and save again the item custom fields, and I'm not referring to the showing of fields. Despite having dhis "re-save", the database did not update the frontcomp value to 1. Hence, the bug has worsen. For your information, I did spent hours looking the forums for existing similar issue but to no avail.

Hello,

My client also have similar prblem. But his current version is 2.6.3. Saving and re-saving did not worked.
So i also changed the value to 1 from phpmyadmin and it start saving the value and showing order details and email..

Thanks
Kishore