problem with variants display on product page

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8 years 11 months ago #251402

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.5
-- PHP version -- : 7

I'm having a problem displaying the variants' images.

When I change the color from grey to red for example, the image updates. but when I want to come back to the previous color, then the image does not update. I have then to change the size in order to see the image change.

other problem is that the lightbox works on the thumbnails, but only before I change the color. the lightbox will not work once I have changed the color of the variant (and thus changed the displayed thumbnails.

Is that a known bug or am I doing something wrong ?

Many Thanks
Raphael

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8 years 11 months ago #251416

Hello,

Your issue isn't a known as far as I know...
Can you provide an Url link to your product with this issue ?

Note : If needed, use our Contact us form to provide your elements, don't forget to add an Url link to this topic.

Awaiting news from you.

Regards

Last edit: 8 years 11 months ago by Philip.

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8 years 11 months ago #251443

Hi Philip,

Sorry, I was pretty sure to have added the url but I obviously didn't.
Here is an example:
capsulz.ru/index.php/woman/product/5037-...башка-платье{-langck }

Many thanks for your help
Raphael

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8 years 11 months ago #251462

Hi,

I see the issues but they don't exist by default in HikaShop. It looks like it comes from the customizations that have been made on the product page.
If you switch to the default template of Joomla, both point should work fine.
So I would recommend to seek advice with the person who customized the product page layout, or your template provider if it was like that by default with your template.

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