Products not showing on category pages

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8 years 11 months ago #252105

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6.20
-- Browser(s) name and version -- : Chrome

The products are not showing on category pages. I have tried turning off SEF, rebuilding menus, and all the other things I found in the forum to do. I can provide an admin login for you to look at the site and provide the fix.

Thanks,
Ellen

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8 years 11 months ago #252109

I have updated to the latest stable version of HikaShop Business: 2.6.4 and the problem still exists.

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8 years 11 months ago #252110

I'm also noticing that several of the categories are giving 404 errors. Example is Breeders Corner: www.thepetglider.com/gliders-for-sale/ca...reeder-s-corner.html

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8 years 11 months ago #252118

Hi,

If you have 404 errors on the categories links, it means that you change the menu items structure in some way and didn't update the canonical URL of the categories to reflect these changes.
Empty the canonical URL of these categories and the links should work again.

Regarding the products not being displayed when you reach a category, it's either that there is a problem with the settings of the "products options" tab of your menu item, or that there is a problem with your Joomla template.
Try to use the default template of Joomla and see if that helps. Otherwise, provide a screenshot of the settings of the products options tab of your menu item.

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8 years 11 months ago #252185

Where do I go to "Empty the canonical URL of these categories"?

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8 years 11 months ago #252205

Hi,

Go in the menu Products>Categories, edit a category, find the "canonical URL" field in the category edition interface, empty the field and finally click on the "save" button.

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