Variant images disappear in mobile

  • Posts: 281
  • Thank you received: 7
  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
8 years 8 months ago #252835

-- url of the page with the problem -- : aquacorals.com/index.php/fish/tangs/product/401-yellow-tang
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.3
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox 49.0.1

I'm having a really weird problem where only on mobile devices, the product images will disappear when a variant is chosen. If you refresh the browser the image comes back.
Any thoughts?

Please Log in or Create an account to join the conversation.

  • Posts: 83995
  • Thank you received: 13605
  • MODERATOR
8 years 8 months ago #252920

Hi,

I'm not able to reproduce the problem:
take.ms/LCc4K
I still have the image regardless of the variant selected, be it on my laptop or my mobile phone.

Please Log in or Create an account to join the conversation.

  • Posts: 281
  • Thank you received: 7
  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
8 years 8 months ago #252958

I've tried it on multiple devices, Droid and iPhone and on different carriers/providers. All with the same result. A desktop window shrunk to a small width, works fine. It only happens on actual phones.

Please Log in or Create an account to join the conversation.

  • Posts: 83995
  • Thank you received: 13605
  • MODERATOR
8 years 8 months ago #252963

Hi,

Then remove the code:
$this->setLayout('show_block_img');
echo $this->loadTemplate();
from the file "show" of the view "product" via the menu Display>Views and it should prevent that issue.
But it must come from some kind of customization or another extension as we don't have that on our end.

Please Log in or Create an account to join the conversation.

  • Posts: 281
  • Thank you received: 7
  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
8 years 8 months ago #252986

That did it. Thank you!

Please Log in or Create an account to join the conversation.

Time to create page: 0.058 seconds
Powered by Kunena Forum