"An element with the same alias already exists" editing on version 2.6.4

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8 years 8 months ago #253098

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4.42
-- Browser(s) name and version -- : Chrome

After I upgraded Hikashop to version 2.6.4 I started to receive this mesage when I edit some items

"An element with the same alias already exists"

What could be the problem?


Thanks

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8 years 7 months ago #253101

Hi,

As the message says, there is another product with the same alias already on your shop. So change the alias to another one that isn't used yet.

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8 years 7 months ago #253151

I understand that, but it has to be some option that came by default with this version that forces this message to appear.

I have almost 10000 items and I never had this problem when I edit any of them. Sudenly I started to have this problem with several items that I needed to change.

Could it be the option "Alias automatic filling" that, when enabled, forces alias to be unique?

Thanks

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8 years 7 months ago #253157

Hi,

No. However, we added added a check on the alias so that you don't have products with the same alias as it can cause SEF issues.
If you want to avoid that check, you can leave the alias field empty and it won't be a problem.
However, if you have the "alias automatic filling" setting activated, the system will use the product name as alias if you leave the alias empty so if you have another product with the same alias it would give back that error.

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