"Price before discount" not showing in store

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8 years 7 months ago #253597

-- url of the page with the problem -- : okosjokolade.no
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2

I have several discounts applied to different product categories, and I have enabled the " Display the price before the discount" in -> Default parameters for products part. The strike through "price before discount" is showing in product detail view, but not in the product category view (see pictures). I want the same strike-through price in category-view as well. What to do..?

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8 years 7 months ago #253601

Hi,

You need to edit your menu item via the Joomla menu manager and under the "products options" tab, change the discount display setting in the same manner.

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8 years 7 months ago #253704

The Menu item is linked to an ordianry document. In the document I've placed several HikaShop Content Modules, one for each category in the store. When I look at the settings for these content modules in Joomla -> Modules view, the settings seems to be right ("Display the price before the discount" activated)...

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8 years 7 months ago #253711

Hi,

Can you provide a link to that page and a screenshot of the settings of one of the modules on that page so that we can have a look ?

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8 years 7 months ago #253831

Here is a picture of the module "Tilbud" in both front end and back end! This is the page: www.okosjokolade.no/nettbutikk#tilbud

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8 years 7 months ago #253844

Hi,

I don't know then. It looks like it's setup properly.
Could you provide a backend access along with a link to this thread via our contact form ?
www.hikashop.com/support/contact-us.html

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8 years 7 months ago #254002

Hello,

Can you try to rename your template file name (...template/html/com_hikashop) in order to "switch off" your template override, and see if that allow your discounted price to be displayed in your listing ?

Make this test, if that solve your issue that means that there is an override that avoid your discounted price to be display.
These override can come from your template OR from your HiklaShop override views (in HikaShop main configuration menu, and in Display dropdown in Views).

Awaiting news from you.

Regards

Last edit: 8 years 7 months ago by Philip.

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8 years 7 months ago #255481

Sorry for delay, much to do :-) Do you mean to rename the folder "...templates/mytemplate/html/com_hikashop? Did that, with no change...

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8 years 7 months ago #255488

Hi,

Then, please download again the install package of HikaShop on our website via the menu My account>My subscriptions and install it on yours.
It should add a patch to fix the discount display on the listing.

The following user(s) said Thank You: Odda

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8 years 7 months ago #255595

Yup, that solved the problem! Thanks!

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