Wholesale only category doesn't show products

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8 years 7 months ago #254302

-- url of the page with the problem -- : tashatudorandfamily.com
-- HikaShop version -- : 3.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : n/a

Hello,

I am trying to create a "wholesale" section of the website that can only be seen by a wholesale user. The menu item is working and the category doesn't show on the category list page "Shop" for the wholesale user. What is not working is that the products that have been placed into the wholesale category are not showing up.

Here's what I have:

1. Wholesale user group child of registered.
2. Wholesale user and super user (viewing access) has access to wholesale group.
3. Category in Hikashop "Wholesale" has an access level of Wholesale, Super User, Manager, Administrator.
4. Products with a wholesale price (access levels same as category) are placed into the wholesale category along with other categories that are relevant.
5. Menu Item points to Wholesale Products listing is assigned to wholesale group, super users, managers and administrators.

Everything is working except for the products not showing up.

www.tashatudorandfamily.com/shop/wholesale

Thanks for your help,

Dawn

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8 years 7 months ago #254330

Hello,

Can you provide some screenshot of your Item Menu, and especially in your Product options tab to see the Data Display.
Maybe something was forget in display configuration, maybe the category products ?...

Awaiting news from you.

Regards

Last edit: 8 years 7 months ago by Philip.

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  • Posts: 158
  • Thank you received: 6
8 years 7 months ago #254391

Hello,

That was enough to solve the problem, it wasn't a permission issue, which was where I was looking, it was a Products option configuration. Thank you for pointing me in the right direction.

Best,

Dawn

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