Cannot edit views

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8 years 7 months ago #254432

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Chrome 54.0.2840.71 m
-- Error-message(debug-mod must be tuned on) -- : The page you are trying to access is restricted due to a security rule.

Hi,

When I try to edit views I get the same message for all :



On start of the installation I could access them...
any idea what's happening ?

Thanks in advance for your help and advise
Best regards
Stéphane

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Last edit: 8 years 7 months ago by steph3838.

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8 years 7 months ago #254434

Hi,

As the error message suggests, the problem is a security rule of your hosting which flags the view edition area as potentially harmful (while it isn't). So you need to contact your hosting support and tell them how to reproduce the issue so that they can tell you what to do.

Last edit: 8 years 7 months ago by nicolas.

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8 years 7 months ago #254471

nicolas wrote: Hi,

As the error message suggests, the problem is a security rule of your hosting which flags the view edition area as potentially harmful (while it isn't). So you need to contact your hosting support and tell them how to reproduce the issue so that they can tell you what to do.


Thanks Nicolas !

My hosting company is Siteground, have you ever had this problem with them ?
Thanks in advance for your help
Regards
Stéphane

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8 years 7 months ago #254482

Hi,

You need to contact your hosting support and tell them how to reproduce the issue so that they can tell you what to do.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 7 months ago #254658

Problem solved with the Hosting Company !

Thanks for your help and advice,
Best regards,
Stéphane

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