Product List not showing Unpublished

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8 years 7 months ago #255123

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4

Hi,

The product listing on the backend on filters published items. We can't figure how to also show unpublished items?

Is there a setting for this?

Thx, Darrell

p.s. we use Hikashop & Hikamarket.

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8 years 7 months ago #255126

Hi,

Just change the filters in the product listing ; the filter allow to display "all", "published" or "unpublished" products.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 7 months ago #255291

Hi Jerome,

At first I thought it was because the items were not published was the reason they were not showing up in the back end. All of the ones that are missing have no picture. Could this be the reason?

How can I get all the products to show up in the back end?

I have attached a picture showing the products from the front end (they do exist), and also another picture from the backend (they are skipped). You can see the product codes 10366-XXX in the images which are in sequence. You can see the gaps in the numbers (the ones without images) in the bottom image.





Thx, Darrell

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Last edit: 8 years 7 months ago by darrelluk.

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8 years 7 months ago #255293

Forget the picture thing.

The products don't show up in the backend if the quantity is zero. It has to have a quantity or unlimited.

10366-028 is now showing up in the backend (example). It is not published, and has no picture but it now has a stock quantity of unlimited. It has a stock quantity of zero before.



How do I disable this so that all items show in the backend? Is this a setting?

Thx, Darrell

Attachments:

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8 years 7 months ago #255302

Hi,

I'm not able to reproduce the problem.
You can test on our demo website. All the products display on the backend products listing, regardless of their quantity or if they are published or not, or if they have an image or not.
There is actually no option to not show them.

One reason I could see would be if you were using a custom plugin implementing the onBeforeProductListingLoad trigger without checking whether you are on the frontend or the backend with such code:

$app = JFactory::getApplication();
		if($app->isAdmin()) return;
In that case, the plugin would remove from the listing in the backend the same products it is removing on the frontend.

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8 years 7 months ago #255388

we have not used any plugins

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8 years 7 months ago #255393

Then, it's not possible that you have that problem.
Deactivate all the plugins of the groups "hikashop" and "system" and try again. If you don't have the problem, then it comes from one of them.

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