Image sizes too small after upload

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8 years 5 months ago #257631

-- url of the page with the problem -- : www.southernmotorsport.co.uk/new/index.p...utton-starter-switch
-- HikaShop version -- : 3.6.4
-- Joomla version -- : 2.6.4
-- PHP version -- : 5.4
-- Error-message(debug-mod must be tuned on) -- : Images are too small when uploaded. Even after removing thumbnails from images folder and also adjusting image sizes in settings.

Hi,

The images are too small when I upload. Even after removing thumbnails from images folder and also adjusting image sizes in settings. I cant get the images to upload in original sizes. Please assist. They are always no more than 100px wide.

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8 years 5 months ago #257633

Hi,

The issue is that you uploaded the original image while the "image width" and "image height" settings were set to 100*100. So the original image was resized at that time.
Make sure that these settings are empty in the HikaShop configuration and reupload the original image and it will work.

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8 years 5 months ago #257673

Hi Nicolas,

This morning i cleared the picture sizes and uploaded a completely different image and it still uploaded too small. It is not css either because if i go to the images folder it saved the image i uploaded in there small too not just the thumbnails. Do you have any other ideas?

Thanks

Alex

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8 years 5 months ago #257677

Hi,

I don't have any other idea. Each time someone had that problem, it was because of what I described.
Please provide a screenshot of the settings under the Images section of the HikaShop configuration.

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8 years 5 months ago #257761

Sure, i have done a step by step of our tests, so first you can see the settings in hikashop, these are saved. Then i create a brand new product. Upload the image which is 1200px wide. Then save. When i go to the front end and load this product you can see none of the image size rules are being followed.

Kind regards

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8 years 5 months ago #257764

Hi,

In the the screenshot www.hikashop.com/media/kunena/attachment...on-Configuration.png I see that you entered 100% instead of leaving the image width and image height settings empty as I explained to you in my first message.
Please empty them and try again.

100% is actually an invalid value. If you enter 100%, the system will think that you entered 100px and thus will automatically resize the images you upload to 100*100.

The following user(s) said Thank You: Dibben

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8 years 5 months ago #257844

Thank you Nicolas, not sure how i managed to miss that i was looking at the above section it is now working fine thank you.

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