Blank page one some products when choose option is required

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8 years 5 months ago #258089

-- url of the page with the problem -- : eaurenaissance.com/refroidisseurs-eau-di...e/refroidisseurs-eau
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- PHP version -- : 7
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : None...

From the supplied URL, choose the Farenheit model -> blank page, no error.
I tried turning on error displaying but still nothing,

Please advise
Danny

Danny Malouin
BeNu - Digital success agency
benu.ca

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8 years 5 months ago #258118

Hi,

I would indeed recommend to activate the "debug mode" and the "error reporting" settings of your Joomla configuration in that case in order to get the error message.
If you still don't get the error message after that, then it means your server is forcing the errors to not display and you'll have to look at the PHP error log of your hosting for the error message. You might need to ask your hosting about that.

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8 years 5 months ago #258139

Hi,

Yes, upon further review, we can see a template related error in our widgetkit component which when we switch template is resolved.

[21-Dec-2016 13:57:22 UTC] PHP Notice: Undefined index: title_style in /home/.../public_html/templates/yoo_master2/styles/eau-ren/layouts/widget.php on line 49

I will update

Thanks
Danny

Danny Malouin
BeNu - Digital success agency
benu.ca

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