-SOLVED- products do not display

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8 years 5 months ago #258917

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : All

Products are entered into a sub-category under a main-category, but will not display.

The product counter shows that products are listed, but when drilling down to the product level, the screen is blank.

Please click the CONTACT menu item to view the category grid, which shows the sub-categories, that when opened, fails to display the product.

Thank you in advance for any assistance.

Last edit: 8 years 4 months ago by herb200mph.

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8 years 5 months ago #258924

Hi,

Switch to the default template of Joomla.
If it works, then the problem is with your Joomla template and you should rename the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php and contact your template provider to notify them of the problem.
If it still doesn't works, then your problem is something else. We would need a screenshot of the settings under the "products options" tab of your menu item in order to be understand the issue.

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