order of options in dropdown

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8 years 4 months ago #261118

-- url of the page with the problem -- : www.eindhovenwinkel.nl/hikashop
-- HikaShop version -- : 3.0.0 Essential
-- Joomla version -- : 3.6.5
-- Browser(s) name and version -- : Google Chrome

Hi guys,

Just purchased HikaShop 3.0.0 Essential today and started to enter products and options.
I now have two products and already I see a difference between the options in the dropdown of the Size for the t-shirts.
The first one is ok: S-M-L-XL-XXL
The second one is not ok: M-S-XXL-XL-L
Size L being the default choice in both products.

What could have caused this difference?

Kind regards,
Edze de Boer

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Last edit: 8 years 4 months ago by Edze.

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8 years 4 months ago #261122

Hi,

The order depends on the setting "Characteristics values ordering" of the HikaShop configuration and the settings of your characteristic. So you should check both. If for example you selected "Ordering" in there, you need to make sure that you set the ordering in your characteristic values. If their ordering is all set to 0, then the ordering of the values will produce unpredictable results like what you're seeing.

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8 years 4 months ago #261152

Hi Nicolas,

Found it!
Configuration - System - Main - Product - Characteristics values ordering: Ordering

Kind regards,
Edze

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