[SOLVED] Popup image on mobile version is not respecting Keep Ratio

  • Posts: 3
  • Thank you received: 0
8 years 4 months ago #261768

I have several products with images. Image resize and display settings include the option to respect the image ratio.

This works fine in desktop browsers, but mobile FF shows a popup image that is sized to the screen, not respecting ratios. Resulting images are distorted.
Is there another option to set, or some tweak I should do?

__
Solution
Try the other popup generators.
For me, the combination of using shadowbox external (or embeeded if you install it) with popupmode 'inherit' works.

Last edit: 8 years 4 months ago by michelv. Reason: Solved

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
8 years 4 months ago #261781

Hello,

That's maybe a compatibility issue with the pop-up mode, the best solution will probably be to directly test it with another "Popup mode" via "Hikashop->System->Configuration->Display"

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
8 years 4 months ago #261895

Hey,

Thanks. Any suggestions for working popups?

Michel

Please Log in or Create an account to join the conversation.

  • Posts: 83992
  • Thank you received: 13604
  • MODERATOR
8 years 4 months ago #261899

Hi,

Did you try changing the setting Mohamed talked about in his message ?
If you have the same issue with all the popup modes, then it's probably linked to some CSS and we would need a link to the pagein order to say anything more.

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
8 years 4 months ago #262005

Hey,

I guess I am pretty new at this forum. I had to give all technical details before posting to the forum, and so moderators do not see that info? Where did that info go to then?

Back to the matter: I fiddled around, and shadowbox external works ok on mobile display. I will look further for some embedded code.

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 83992
  • Thank you received: 13604
  • MODERATOR
8 years 4 months ago #262020

Hi,

The URL you enter is seen on our end, but not on your first post. There is a glitch in the system with the approval system (the first message has to be approved by moderators to avoid spam).

Sorry for that.

Please Log in or Create an account to join the conversation.

Time to create page: 0.073 seconds
Powered by Kunena Forum