Related product title not displayed

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8 years 4 months ago #262526

-- url of the page with the problem -- : www.concret.it/menu-prodotti/locinox/ser...cine-con-kidloc.html
-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : nothing

Hi,

I've a problem after updating hikashop. Title of related products it's not displayed after the update...


thanks a lot.

Ricardo

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8 years 4 months ago #262538

Hi,

I've checked on my end but I don't have the problem.
Do you have the "show title" setting of the related products module turned on ?
Can you also switch to the default template and see if you get the title ?
It might be linked to an old view override you have.

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8 years 4 months ago #262720

The problem is that the module is disabled but still related products appear under the item card ... without the title

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8 years 4 months ago #262729

Hi,

If you're using "modules under the product page" ; HikaShop and Joomla does not care if the module is published or not.
HikaShop is asking Joomla to display the module (thanks to his ID) and Joomla is performing the display.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 4 months ago #262766

Hello and thanks for the reply.

Okay, but then why still it does not receive the title although the form is set as visible?

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8 years 3 months ago #262773

Hi,

Make sure that the "show title" setting of your related module is turned on.
If that's the case and you don't see the title, then I can only think that it comes from a view override of the template, which is why I proposed to try switching the template to see if it was related to that or not. By the way, you didn't say what was the result of that test ?

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8 years 3 months ago #263066

Ok, done everything. Even with setting another template is displayed the title ...

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8 years 3 months ago #263068

Hi,

You mean "is NOT displayed" ?
If you still have the problem, please provide a backend access and a link to this thread via our contact form and we can have a look:
www.hikashop.com/support/contact-us.html

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8 years 3 months ago #263311

Yes, is not displayed... ok I provide you an account...

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8 years 3 months ago #263382

Hi,

Download again the install package on our website and install it on yours and that will fix the problem.

The following user(s) said Thank You: ricardo

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8 years 3 months ago #263401

Hi Nicolas, the problems is Solved!

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