GTIN google products plugin does not take custom field

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8 years 2 months ago #265415

Dear Support,

I included some screenshots for your convenience.
Can you tell me what I configured incorrectly? I created a gtin custom filed in products table. I entered information in the custom field and in the plugin I entered the custom field name.
Still the XML export did not incude the gtin field name and value.

regards,
john

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8 years 2 months ago #265419

Hi,

I suppose that the problem is with the settings of your custom field.
Try removing the product/category/access level restrictions of your custom and that should help.

Last edit: 8 years 2 months ago by nicolas.

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