Pop up

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8 years 1 month ago #267691

Sometimes,i click on pop up of product,it doesn't work normally as pop up.It opens in new window.How can i fix this issue?

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8 years 1 month ago #267702

Hi,

That would indicate that there is a javascript error on the page.
It's probably caused by another extension.
But I can't provide a solution without looking at the page in order to anaylze the javascript on it.
Could you provide a link to a page with the problem ?

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8 years 1 month ago #267803

Hello,
Thanks for your quick reply.
You can see this issue here:
www.concret.it/component/hikashop/prodot...rdine-inferiore.html
When you click on the big image on the first time,you will see the pop up open in new tab.
And the attachment for more information.

Thanks so much for your support.
Iva

Attachments:

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8 years 1 month ago #267818

Hi,

You have that javascript error:
chiudi-cancello-compatto-abbinato-a-cardine-inferiore.html:913 Uncaught TypeError: Cannot read property 'click' of null
And that comes from the fact that the hikashop_first_thumbnail id has been removed around each first thumbnail (it's there by default in HikaShop) and I can see that the HTML there on your page is different from that.
So it's a customization issue. I suppose that you, or your template provider, has customized the file "show_block_img" via the menu Display>Views but didn't properly handle the changes in the javascript used to handle the images at the bottom of the view file.

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