Contact mail with product option information

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8 years 1 month ago #267750

-- url of the page with the problem -- : www.matabikeshop.com

Hello.
I have a product with a list of options and, on every option I added the "CONTACT US" button. Is possible to add inside the mail, the corresponding option chosen by the user?

Look this image:



For this product, I have a lot of options (in this case 3 ...) and at the right of the page, there is the contact botton called INFO: if I click on the contact botton of the option called EUR 40 (the shoes size) I would like to add inside the mail the reference of this option.
In this moment, I haven't got this information inside the email. Look also the contact form:



There isn't the reference to the option selected.

Let me know.

Thanks for the support.

Bye.

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Last edit: 8 years 1 month ago by simtheo.

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  • MODERATOR
8 years 1 month ago #267755

Hi,

The problem is with your contact button. If you give the product_id of the variant instead of the product_id of the main product in your contact button URL, you'll get the variant name in the email notification.
When you are by default with the characteristics display method as dropdowns, you can see that the product_id in the URL of the contact button changes when you change the charactersitic selection in the dropdowns and when you click on it, the name contains the variant name.

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