My Modules under the product page funtion is error,that is empty

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8 years 2 months ago #268040

My Modules under the product page funtion is error,that is empty?

My vision is new business v3.01
my modules is empty?
and cann’t to display at front

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8 years 2 months ago #268068

Hello,

Because it was your very first post in our forum ; unfortunately, some elements have been lost.
So we do not have any link in order to see the issue you're talking about.

Would it be possible to have more details about your problem ? An URL to the page you're talking about ?
Maybe a screenshot of your module configuration too ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 2 months ago #268112

look file,
My PRODUCT OPTIONS => Modules under the product page
is empty.
and befer is OK, now plgins is empty.

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8 years 2 months ago #268130

Hello,

Quite strange, can you show us your module listing with "HikaShop Content Module" filter.



Maybe for a reason or another HikaShop Content Module for your product have been removed ?...
Awaiting news from you.

Regards

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Last edit: 8 years 2 months ago by Philip.

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8 years 2 months ago #268190

yes, provide you this , but module is empty.
that is my question.

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8 years 2 months ago #268220

Hello,

I can't help you without seeing the module listing with filter on HikaShop Content Module, as I say :

" can you show us your module listing with "HikaShop Content Module" filter "


Your listing screenshot don't show what I need to better understand situation, by the way can you login into your backend with english language, it will be easier to help you.
Awaiting news from you.

regards

Last edit: 8 years 2 months ago by nicolas.

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8 years 2 months ago #268252

that is point, because module is empty, so I don't know why?
and I have provide admin & password, maybe you can login to check.
why this module no any function.

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8 years 2 months ago #268255

Hi,

We didn't get any backend access yet from you.

Please provide a backend access so that we can have a look at your settings and a link to the page with the issue. That way, we'll be able to provide fast support. Otherwise, we have to have such back and forth in order to be able to get the information we need from you to be able to understand the situation and tell you what to do.

To provide that, please use our contact form and add a link to this thread in your message:
www.hikashop.com/support/contact-us.html

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8 years 2 months ago #268338

how about this question now?
Can you fix your module? or just re-installer ?

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8 years 2 months ago #268381

Hello,

When I use your link I get this...



Anyway, if I understand you well you haven't module in listing modules, there is only one reason, they have been erased...
And so your only solution is to recreate them one by one.
But as you website seems to be removed (with your Joomla...) If you re-install Joomla & HikaShop , you will re-create all your HikaShop default modules at the same time by re-installing HikaShop.

Regards

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Last edit: 8 years 2 months ago by Philip.

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