I cannot update modules

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8 years 1 month ago #268144

-- url of the page with the problem -- : www.ratten-speeltjes.nl
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.22
-- Error-message(debug-mod must be tuned on) -- : no error message

Hi guys, I have Joomla and a Hikashop webshop, but today I found out I cannot reach certain options to edit my modules. I also tried creating new modules, both Hikashop and normal Joomal modules, but I cannot update the way I used to; all my important option buttons to edit are gone! And my admin menu looks very strange, please see the printscreens I enclosed. I have no idea what happened, hopefully someone else does? My apologies if I posted this message in the wrong subject. I have php 5.6.22 and Joomla 3.6.5 and Hikashop 2.6.4 (paid version, last paid and renewed in november 2016 so should still work? I never heard of new versions and/or update link?)

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8 years 1 month ago #268145

Hello,

For support on latest Joomla versions ; the best is to have the latest HikaShop versions too.
Your issue indicates a javascript error in the page which does not allow the tabulations to be displayed.
To get more details you should take a look at your browser javascript console.

And you can try to update to HikaShop 3.0.1 in order to get latest patchs and improvements :
www.hikashop.com/support/documentation/5...ashop-changelog.html
(Please note that HikaShop 3 is a major release)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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