Can't visualize product image on page and various errors

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8 years 1 month ago #269192

-- url of the page with the problem -- : www.notteconvenienza.it/ecommerce/index....t=listing&Itemid=337
-- HikaShop version -- : 3.0.1
-- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT
-- PHP version -- : 5.5.38
-- Browser(s) name and version -- : Internet explorer 11 Firefox 52.0 (32 bit)
-- Error-message(debug-mod must be tuned on) -- : media/com_hikashop/upload/thumbnails/0x0fsO is not writable
and a lot of many more errors as
Warning: imagecreatetruecolor(): Invalid image dimensions in /web/htdocs/www.notteconvenienza.it/home/ecommerce/administrator/components/com_hikashop/helpers/image.php on line 527

Hi all,
as you can see by my page I got some errors on showing the category with his products inside.
It was working fine some hours ago and (I think) I have changed only the size of image in configuration...
Can you please help?
Thanks in advance...
Vivaldo

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8 years 1 month ago #269193

Hi,

You have the "thumbnails" option turned on in the HikaShop configuration but you've removed the thumbnails height and width values in the settings below.
And so the system is trying to generate thumbnails of a size of 0*0 and apparently, the image library of PHP doesn't like that.
Either turn off the thumbnails option or put back a size for the thumbnails and it will work.

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