badge on product page

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  • Hikashop Business
3 months 3 days ago #308477

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7.2.19

How I can see the badge in product page? I can see the badge in product listing of category, I can see the badge on product in module of featured products but I cannot see the badge in product page. Thanks

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  • MODERATOR
3 months 3 days ago #308481

Hi,

It should display automatically. So it's probably either some customization of the view files on the product page which prevent the badges from displaying there, or some CSS issue.
Please provide a link to the product page so that we can look at the situation.

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  • Hikashop Business
3 months 3 days ago #308514

here the page of product:

www.bandieramusic.net/b/hikashop-menu-fo...-multimedia-uno-drum

In homepage the badge is show

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  • MODERATOR
3 months 2 days ago #308516

Hi,

I'm afraid this is caused by the MagicZoom you're using on the product page image.
I would recommend you to do two things:
- temporarily disable MagicZoom to revert to the normal image display on the product page. That will allow you to confirm whether there is another issue or if it really is MagicZoom's system not supporting badges.
- Once you're sure it comes from MagicZoom (which I believe is the case), you should report the matter to their support so that they can look into it.

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  • Posts: 21
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  • Hikashop Business
3 months 2 days ago #308539

OK, Confirmed: the problem is Magic Zoom. I'll contact the support of MagicZoom for this problem. Thanks

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  • Hikashop Business
4 days 18 hours ago #311898

Hi, the badge was actually supported by Magic Zoom but due to a bug it displayed with z-level too low, so disappeared behind the picture. The new version of Magic fixes this - released yesterday, update for free

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