Cannot add more than one product option to the cart

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  • Hikashop Business
4 years 5 months ago #313065

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.13
-- PHP version -- : 7.0.31
-- Browser(s) name and version -- : Chrome 78.0.3904.97

Dear Support,

I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg.
The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg).

Did I miss something, or did I completely misunderstand how the options works?

Thanks & Regards.

Zoltan

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  • Posts: 9
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  • Hikashop Business
4 years 5 months ago #313066

Sorry I put this in the wrong category.

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  • MODERATOR
4 years 5 months ago #313081

Hello,

We will have to see your product & options backend settings, so can you provide some screenshot ?
Awaiting news from you to move forward on your subject !

Regards

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  • Hikashop Business
4 years 5 months ago #313084

Hello,

I made screenshots of the prodct settings. If you need anything else please let me know.

Regards

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  • MODERATOR
4 years 5 months ago #313103

Hi,

I understand the issue. It's actually a side effect of a fix we added to HikaShop 2 months ago:
www.hikashop.com/forum/install-update/89...vidually.html#310398
I've added a more complex patch so that we can handle all the cases properly.
It's working fine on my end now.
Download again the install package of the latest version on our website and install it on yours and that will add the patch for your website.

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  • Hikashop Business
4 years 5 months ago #313154

Thank you nicolas, it works great!
I am satisfied like always :)

Regards!

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