Hikashop filters do not work on mobile

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7 months 3 days ago #314515

-- url of the page with the problem -- : www.luxminime.com/en/boys/boys-1/vests-jackets
-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.14
-- PHP version -- : 7.2.26

Hi, The filters work on PC but not on mobile. Could you take a look please.

Regards
Colin.

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  • Posts: 160
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  • Hikashop Business
7 months 3 days ago #314531

Hi,

Solved using this css: .hikashop_filter_button_outside, .hikashop_reset_button_outside { z-index: 99; position: relative; }
There is still a small issue, but I have asked the template developer to have a look.

Regards,
Colin.

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6 months 3 weeks ago #314784

Hi,
The template developers say the filter issue I have will need to be resolved by Hikashop.

www.luxminime.com/en/boys/boys-1/vests-jackets
Example: if you select sizes 14 and 16, size option 5 years disappears, but 6, 8, 10 and 12 remain.

Hope you can help. Thanks.

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6 months 3 weeks ago #314803

Hi,

It's probably because you have the "dynamic display" setting of the filter activated.
Because of that, the filter only display the values available for all the products already filtered.
So that means that when you select the sizes 14 and 16, in the products filtered and displayed on the listing, there are none with the size 5 available while there is at least one with the other sizes.

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6 months 3 weeks ago #314842

Ahh yes, I understand now.

Thank you.

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