Products not showing in categories listing

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3 years 10 months ago #321244

-- url of the page with the problem -- : catalogo.uniontrade.info
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.19
-- PHP version -- : 7.3.9

hi,
I've updated hikashop to the last version and now in categories listing and products listing
i don't see anything more.
I tried to download the full site and update also the joomla version to the latest (in local) but the problem still remains.
can you suggest me what can I try?

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3 years 10 months ago #321245

Hi,

It probably comes from some customization.
Check if you have the folder templates/YOUR_TEMPLATE/html/com_hikashop/
If so, rename it temporarily to something else and it will deactivate all the view overrides for HikaShop.
If then the products display, it will confirm this theory. Then you need to rename each sub folder to identify which sub folder the file with the issue is, and then each file in the sub folder you'll have identified to find the file which is the culprit.
There is a high chance that it comes from the templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php view file.

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  • Posts: 82
  • Thank you received: 1
3 years 10 months ago #321260

Thank you!!!
the problem was exactly where you said, now I disableb and I have to redesign it but it works.
thank you so much, I was so sure it was a problem of upgrade / compatibility / php version / nerds stuff, that I didn't thought the most obvious possibility.
:) :) :)

The following user(s) said Thank You: Philip

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