Price In Listing Is Different From Price In Cart

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1 week 4 days ago #322455

My website is using 2 currencies, US and Canadian.

The product prices are entered in US currency.

If I add the product in US currency to the cart, the price in the listing and in the cart are the same.

But if I add the product in Canadian currency, the price in the listing and the price in the cart is off a bit. I would like the price to be exactly the same in the listing as it is in the cart.

What can I do to fix this please? Please see attached. The price in red is the price in the listing.

Thanks!

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1 week 4 days ago #322471

Hi,

It seems to be a rounding difference.
Could you provide a screenshot of all the settings of the "coach" product from your screenshot and a direct link to it on your website so that we can check the situation with more information ?

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1 week 4 days ago #322502

Hi,

Not sure if the website owner wants to post the link but if you put the below in the search you will see the product.
"Paxton Duffle Crossbody Shoulder Leather Black Bag"

I attached the settings of the coach bag.

Thanks!

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1 week 3 days ago #322509

Hi,

Ok, so it's the URL search-results/product/628-coach-paxton-duffle-crossbody-shoulder-leather-black-bag-f76668.html on your website.
I seems to see a price of 169.99USD on your screenshot.
But on that page of your website I see 159.99USD.
But since the screenshot is blurry, I'm not sure. Could you confirm ?
Also, do you have taxes configured in System>Taxes ? If so, could you provide a screenshot of that ?
And how is the "round prices during calculation" setting set in your HikaShop configuration ?
If you change it, does it help ?

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1 week 2 days ago #322557

I changed "Round prices during calculations" back to "No" and now the price on the page matches the one in the cart.

I think there was a reason this was changed but I can't remember why right now - I guess when I do and if it affects something I'll write back, but for now it's good.

Thanks!

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