"After a product is added to the cart" popup doesn't display for variant product

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3 years 3 months ago #327990

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.9.22
-- PHP version -- : 5.6.40

Hi,

When I add my variant product to the cart, I don't get the "After a product is added to the cart" popup - www.rebuilddrunkcheese3.jroot.layer3.co..../81-ubriaco-classico

I get this popup on non-variant products - www.rebuilddrunkcheese3.jroot.layer3.co....-ubriaco-di-prosecco

Is there a way of making this work on both?


Thanks

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3 years 3 months ago #327996

Hello,

Can you process a test with a default template like ProtoStar to see if that solve your issue, please ?
And provide your Hikashop Add to Cart notification Plugin configuration screenshot.

Awaiting news from you to be able to progress on your subject.
Regards

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3 years 3 months ago #328028

Hi,

I have attached a screenshot of the plugin. When changing the template to ProtoStar I still get the same issue :(

Thanks

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3 years 3 months ago #328031

Hi,

It looks like a bug in your version of HikaShop.
I would recommend updating your HikaShop.

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3 years 3 months ago #328085

Hi Nicolas,

Thank you for your reply.

This is pretty devastating to the project. Is there any workaround? I had to downgrade to an earlier version because my later version had a worse bug.

Thanks

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3 years 3 months ago #328094

Hi,

Well, fixing the issue would be a solution.
I looked a bit into it and the issue is that the quantity input field is missing on your product page with the variants.
I'm not sure what you don't have the quantity input there for the product with variants, but adding it back should help.

The following user(s) said Thank You: joshualdouglas

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3 years 3 months ago #328153

Adding the quantity fixed this. Thank you :)

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