Menu-items are placed in the 'Unpublished' queue.

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  • Hikashop Business
1 week 1 day ago #371908

-- HikaShop version -- : 6.4.1
-- Joomla version -- : 6.1.0
-- PHP version -- : 8.4.20
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : None

Menu-items are placed in the 'Unpublished' queue after changing # of columns to 3 in Products Options.

After that, it is not possible to mark the menu-item as published.

Any suggestions what could cause this situation?

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  • MODERATOR
1 week 1 day ago #371910

Hi,

This is most likely not a HikaShop issue but a Joomla menu state one. The symptom (an item becomes unpublished after a save and refuses to be published again) is the well-known Joomla cascade behaviour when the menu's invisible root item is itself unpublished, or when the menu's nested set (the lft/rgt columns of the #__menu table) is out of sync. Two things to try :

1. Open Menus > Menu Items, click the toolbar dropdown and hit "Rebuild". This recomputes the nested set and usually unblocks this kind of stuck-unpublished state.

2. If the rebuild does not help, the menu's root item is probably unpublished. The root is hidden from the menu list UI but exists in the #__menu table with type = "Menu_Item_Root" and a parent_id of 0 per menutype. You can flip its published column to 1 directly in the database (phpMyAdmin or similar).

After that, the published checkboxes on the menu items should hopefully start working again.

If neither step changes anything, I would recommend posting on the Joomla Forum.

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