Hello,
There is a related setting in Configuration > Display: "Thumbnails slider for product page" (No / Mobile only / Always). It changes how the image navigation is laid out, but it will not change the buttons you are seeing.
The real cause is on the template/CSS side, not a HikaShop option. On your product page the previous/next buttons show the words "Anterior" and "Siguiente" in orange over the image. HikaShop's arrows are just FontAwesome chevrons, and each one also contains a screen-reader-only label wrapped in the standard Joomla class element-invisible, which is supposed to hide that text visually. Your template does not define element-invisible anywhere, so the label becomes visible. I checked your page and there is no element-invisible rule in any of your stylesheets.
Add this to your template's custom CSS:
.element-invisible {
position: absolute !important;
width: 1px;
height: 1px;
overflow: hidden;
clip: rect(1px, 1px, 1px, 1px);
clip-path: inset(50%);
white-space: nowrap;
border: 0;
padding: 0;
margin: -1px;
}
I tested it on your page: the text disappears and only the chevron arrows remain.
To go further and change the arrows themselves (color, size, position), target the classes hikashop_slide_prev and hikashop_slide_next in your CSS.