Price show and custom design

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  • Hikashop Business
4 days 22 hours ago #373432

-- url of the page with the problem -- : nordicdental.dk

Hi
After updating HikaShop, my custom "call-back" button has disappeared.

When there are product variants, the price isn't displayed until a variant is selected; previously, the price of the standard product was shown. The standard product price is missing when no variant has been selected.
nordicdental.dk/dental-shop/realaligner/tandregulering-real-10

On new products, it do not show recomended price.

Br.
Peter

Last edit: 4 days 20 hours ago by Peter Kjeldsen.

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4 days 18 hours ago #373433

Hi,

The price is not missing, the product page is waiting for a variant to be selected before it displays one.

I looked at your page for the Real 10. Nothing is selected in the "Antal skinner" dropdown when the page opens, and in that state HikaShop hides the price, the quantity field and the add to cart button. When I open the same page with a variant already selected, the price 4.500,00 DKK, the quantity and the "Læg i kurv" button are all displayed normally.

HikaShop does this when the variants of a product do not all have the same price, so that a customer is never shown a price which is not the one of what he is about to buy. On a product with a single characteristic like this one, it only happens when the setting "Characteristics dynamic display", in the Display tab of the HikaShop configuration, is set to "Always". If you set it to "For two characteristics and more", that product should open on its default variant again, with its price and its add to cart button displayed as before.

About the call-back button, I could not find it anywhere in the code of the page, not even hidden, so something else is going on there. Could you tell me how it was added, with a view override in your template, with the customization of the frontend from the backend, or with a custom field? Then I can tell you what the update changed for it.

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