Google Analyics e-commerce tracking does not work

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8 years 7 months ago #233959

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : No error

I am using Hikashop but without a pay button. Customers can order products and the webshop-owner can set an order to 'confirmed' At that time I want GA tracking this orer. But it does not do.
The Hikashop GA plugin is activated and also is a javascript with GA-code placed in the template.
What to do to get tracking of confirmed orders?

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8 years 7 months ago #233960

Hi,

Could you provide a screenshot of the settings of your GA plugin (you can blur the credential data) ?

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8 years 7 months ago #234016

Hi Nicolas,
Herewith the screenshot

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8 years 7 months ago #234028

Hi,

Try to turn on the "Always use direct call" setting of the plugin.

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8 years 6 months ago #235010

Yes, this is the solution. Tracking in GA is working.

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