-- url of the page with the problem -- :
anniemauthor.com/
-- HikaShop version -- : starter 4.0.1
-- Joomla version -- : 3.9.2
-- PHP version -- : 7.1.26
-- Browser(s) name and version -- : Chrome 71.0.3578.98
Can you please help me find the reason why four of my orders have been overcharged shipping?
I have only the one product.
https://anniemauthor.com
I am using HikaShop Australia Post shipping plugin V2
Order number N2T93 Invoice number K2P20, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post.
Order number L2A30 Invoice number H1C63, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post.
Order number Q3N34 Invoice number M2A53, sent to Queensland Australia, ordered 4 books and was charged $52.20 in shipping. The parcel measured 38cm long x 28cm wide x 4.5cm deep, weighed 1.7kg and cost $16.25 to send.
Order number R3C47 Invoice Number M2M64, sent to South Australia, ordered 10 books and was charged $38.65 in shipping. It actually cost $21.60 to send.
This attachment is hidden for guests.
Please log in or register to see it.
Thankyou