Australia Post shipping not showing on front end

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  • Hikashop Essential
2 weeks 20 hours ago #310606

-- url of the page with the problem -- : harps.com.au/index.php/hika/cart-display/checkout
-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.6

Hi,

I have configured HikaShop Australia Post shipping plugin V2 and published it.

I have a current API.
It does not show on the front end.
The only shipping method I can manage to display is HikaShop manual shipping plugin.
URL is: harps.com.au/index.php/hika/cart-display/checkout

Can you please advise.

Best,

Thomas Boepple
NiagaraIT

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  • Posts: 67
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  • Hikashop Essential
2 weeks 11 hours ago #310608

I fixed it - or so I thought.
If I only have Australia Post plugin published and unpublish Manual Shipping I get 'no shipping method found error'
Australia Post plugin is not listed in the first step of the checkout - only manual shipping if I publish it.
Then when proceeding to the next step Australia post is listed as an option as well.

How to fix this?

Last edit: 2 weeks 11 hours ago by thomas.boepple.

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  • MODERATOR
2 weeks 11 hours ago #310611

Hi,

I went to check on your website but I don't see any price nor add to cart button on your website so I can't look at your checkout.

First, I would recommend to only leave the Australia Post shipping method activated and disable the others.
That way, on the checkout, you should have an error message telling you why it can't display shipping rates from Australia Post.
And make sure that when you do your tests, you have a valid address in your shipping address.
And make sure that your products have a weight and dimensions.

The following user(s) said Thank You: thomas.boepple

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  • Posts: 67
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  • Hikashop Essential
2 weeks 10 hours ago #310615

The valid address fixed it.
I used a made-up testing address.

Thank you, Nicolas

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