Tax don't applies

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11 years 1 week ago #197317

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1

Hi,
I create a tax, but this doesn't appeared in my product and the view is different from another site (see the attachment).

In the first site, when I set the tax, an example appeared an the product have a tax rule, in my new site no.

Why?

Thanks and Good Job
Matteo Fontana

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11 years 1 week ago #197374

Hi,

Can you check that you selected "italia" in the "product tax category" of your product ?
Can you check that the "main tax zone" of your configuration is "Italy" ?
Can you check that the country of your text customer's address is "Italy" ?
It must come from one of the things listed in this FAQ:
www.hikashop.com/support/support/documen...ion-listing.html#faq

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