Error - Tax rates exporting

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  • Hikashop Business Hikashop Multisite
2 weeks 1 day ago #315317

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9
-- PHP version -- : 7.3.12
-- Browser(s) name and version -- : Chrome

Hi Hikashop support,

I saw the new possibility to export the tax-rates for the accountant.

When we go to menu System>Taxes and then click on the "manage tax rates" button.
We can select tax namekeys and then export them.

But when we export them, we get an ERROR Access Forbidden.
I have tried it with a basic joomla .htaccess file then we still get an error.

As far as I can see we have this issue on every Hikashop sites.

Hope you know how I can fix this issue.

Kind regards,
Lumiga


Kind regards,
Lumiga
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  • MODERATOR
2 weeks 1 day ago #315323

Hi,

Thank you for your feedback. I was able to reproduce the issue and added a patch for that. You can download the install package on our website and install it on yours to get the patch which will also be included in the next release of HikaShop which is to come out soon.

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  • Posts: 399
  • Thank you received: 16
  • Hikashop Business Hikashop Multisite
1 week 6 days ago #315418

Export is working fine, but it looks like I see other amounts then on the screen.

See screenshot:


Kind regards,
Lumiga
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  • MODERATOR
1 week 5 days ago #315430

Hello,

We try to reproduce your issue (with start & end dates) and unfortunately on our side, everything works as expected.
So, can you provide your backend access (with backend url) via our Contact us form.
Don't forget to add an Url link to this topic in your Contact us message.
Awaiting news from you to move forward on your subject.

Regards

Last edit: 1 week 5 days ago by Philip.
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  • Thank you received: 16
  • Hikashop Business Hikashop Multisite
1 week 5 days ago #315435

Sorry Philip.

It's working fine, I forgot to use the filter button.

Kind regards,
Lumiga


Kind regards,
Lumiga
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