The VAT number you entered is not valid in backend price field

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joris85
Topic Author
Offline

Posts: 190
Thank you received: 9

4 years 1 week ago #317292

-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.16
-- PHP version -- : 7.2
-- Error-message(debug-mod must be tuned on) -- : ×The VAT number you entered is not valid121

Hi guys,

I have an issue and can't add a price.
I get an error in the other field.
<div class="alert alert-error alert-block"><button type="button" class="close" data-dismiss="alert">×</button><p>The VAT number you entered is not valid</p></div>242
Any idea?

See video for more information:
www.dropbox.com/s/j10pbnddvlvylbv/bug-vat-pricefield.mov?dl=0

Last edit: 4 years 1 week ago by joris85.

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nicolas
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Posts: 81504
Thank you received: 13063
MODERATOR

4 years 1 week ago #317294

Hi,

This indicates that at least one of the addreses of the user account you're logged in with in your backend has an invalid VAT number.
So I would recommend you to check the addreses of your user via the Customers menu.

Also, we'll add the code:
hikashop_nocache();
hikashop_cleanBuffers();
before the line:
echo $newprice;
in the file administrator/components/com_hikashop/controllers/product.php
That will avoid displaying the error while you're editing / adding a price as that's not the place for that