HikaMarket - 403 - An error has occurred.

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6 years 2 weeks ago #98570

I just installed the latest version of HikaMarket today (version : 1.1.3). I go to Components – HikaMarket – Vendors button and I get:
403 - An error has occurred.
Access forbidden
Return to Control Panel

Hikashop (version : 2.1.1)

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6 years 2 weeks ago #98585

Hi,

HikaMarket front-end does not have the multiple-vendor feature. The entry in the menu should not be inserted, we would check the current package to fix it.
After that, HikaMarket 1.1.3 requires HikaShop 2.1.2 to work correctly in the front-end with the jQuery update.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 2 weeks ago #98595

Are you saying this is a known issue, or I should upgrade to HikaShop 2.1.2?

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6 years 1 week ago #98634

Hi,

The "vendor" link in your backend dashboard is an issue. The "403 Access forbidden" is logical but you shouldn't have the link to the "vendors", because it's a feature of HikaMarket Multivendor.

About HikaShop 2.1.2, it is recommended to have this version if you want to use HikaShop Front-end 1.1.3 correctly.
Otherwise, you could have some javascript errors while editing products and categories.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 1 week ago #98689

I thought I have HikaMarket Multivendor with my purchase of HIKASHOP BUSINESS?

So even though I see "You have the latest stable version : 2.1.1". I should still upgrade to 2.1.2?

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6 years 1 week ago #98698

Hi,

Unfortunately, you have bought "HikaMarket Front-edition" in the same time than "HikaShop business".
If you want to upgrade "HikaMarket Front-edition" to "HikaMarket Multivendor" you can send us a message using the contact form ( www.hikashop.com/en/support/contact-us.html ).
For the moment, we do not have an automatic procedure like HikaShop have for the upgrade from essential to business. So it as to be done manually.

The automatic updater of HikaShop still indicates that the current stable of HikaShop is the version 2.1.1, it does not seams that the version 2.1.2 is not stable but we prefer to wait some days after the release to activate the automatic updater on HikaShop.
But you can download the latest version manually in your subscription page ( www.hikashop.com/en/account/your-subscriptions.html ).

Best regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 1 week ago #98699

Is there a cost to upgrade "HikaMarket Front-edition" to "HikaMarket Multivendor"?

Is the only reason why I would upgrade is to support multiple vendors?

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6 years 1 week ago #98701

Hi,

As explain, "HikaMarket front-edition" does not support the multiple vendor feature.
That's why the button "vendors" in the backend of "HikaMarket front-edition" should not be displayed (problem which is now fixed in the latest package).

As explain, if you want the multiple vendor feature, you should use HikaMarket Multivendor, otherwise you can use the "front-edition" to edit your products, categories and your orders directly in the front-end.

You can see the comparison between the different editions of HikaMarket here: www.hikashop.com/en/hikashop.html#hikamarket

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 1 week ago #98705

Can I use "HikaMarket front-edition" to manage product characteristics/variants in the front-end?

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6 years 1 week ago #98721

Hi,

Characteristics/Variants are not yet supported.
www.hikashop.com/en/hikashop/141-hikamarket-welcome.html

* Front-end edition
* Characteristics handling
* Discounts management
* Multi-vendor
* Shipping per vendor
* Paypal adaptive payments
* Multiple payment system


We are working since several weeks on the Multiple shipping and payment system for HikaShop/HikaMarket, the Characteristics handling would come next.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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