Order status change email notification to buyer.

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10 years 11 months ago #101852

I found that admin can change status of each order,
but admin can't send email to inform buyer that his/her order status has been changed.
(admin can send email to inform vendor that his/her order status has been changed)
Is it normal? or I just have miss setting in some parameter?

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10 years 11 months ago #101926

Hi,

There is a little checkbox "notify customer" which appear when the order status is changed.
It allows the administrator to send an email to the customer, to notify him.

We are currently finishing the new order interface for HikaMarket which new includes a "e-mail" button (like in HikaShop backend) to send an "order status changed" email.
The new interface contains "order history" too (and some interfaces for the multi-shipping).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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