Category problem

Hi,

Would it be possible to have an account in order to see the problem directly ?
You can send us such private information using the private message system.

Regards,

Hi,

A vendor account should be fine.
Just to see the problem directly.

Regards,

Hi,

Thanks, I now see the problem.
It is not really a problem ; first I though there was a javascript problem with the category tree but in fact, you have a HikaMarket configuration which restrict the vendor in a specific category.

I tried to summarize it in the vendor tutorial documentation page :
www.hikashop.com/support/documentation/1...html#tuto_first_conf

If you look at the HikaMarket configuration screenshot, you will see the section "Categories Options".
HikaMarket can create a specific category for each vendor and restrict him into that category.
If you remove the option "Change vendor root category" (set it to "no"), the restriction will be removed and your vendor will have access to every categories of your website.

When editing an existing product, the vendors will see the categories of their products even if the category is not in their "category tree". They can remove such external category but they can't add them.

Hope my explanation is clear enough.
Do not hesitate to ask for details or reformulation if required.

Regards,

Hi,

The javascript has some errors. It looks like you have a lot of categories.
Can you just try to set the "root category" on the "Hipermetal" category ?
If the problem persists, I will have to investigate more in your website and at this moment I will need an backend access (to see the direct content and understand why the category tree is not processed correctly. Maybe some tree left/right errors, maybe not.)

Regards,

Good to know that your problem is solve

Regards,