Product image disappears after uploading

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8 years 1 month ago #234013

-- HikaShop version -- : 2.4.0
-- HikaMarket version -- : 1.6.2
-- Joomla version -- : 3.4.3
-- Error-message(debug-mod must be tuned on) -- : When i upload the product image from front end it shows till it uploads 100% and after that disappears.

When i upload the product image from front end it shows till it uploads 100% and after that disappears.

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  • Posts: 26014
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  • MODERATOR
8 years 1 month ago #234017

Hi,

First, please update the latest version of HikaShop and HikaMarket.
You can also take a look at your browser javascript console in order to check if you have some errors or not (just after the upload).
Our demo website also allow you to perform test to see if a problem is resolved in the latest releases.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 377
  • Thank you received: 7
8 years 1 month ago #234139

I have already checked this on the demo website but that issue is also there.

I have fixed that issue by commenting code in the media/com_hikashop/js/opload.js

setTimeout(function(){
	if(entry && entry.id !== undefined)
		window.oploaders[t.id].cancel(null, entry.id);
}, 1000);

But now the issue is when i open the product for editing, then there are no images showing which i uploaded while creating.

Last edit: 8 years 1 month ago by Jerome. Reason: [code] is nice

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  • Posts: 26014
  • Thank you received: 4004
  • MODERATOR
8 years 1 month ago #234234

Hi,

Please use "code" tag for code ; not the "left" tag (I'm not even sure that tag is doing something).
I don't see what your "fix" should fix ; it is just do not delete automatically an upload entry after the upload is finish.
Your problem is not related to the opload lib ; your issue is related to the upload of files but if we can't see the problem, we can't provide any solution.. Except that if you're using old version of HikaShop and HikaMarket ; you do not have latest patchs which fix issues.
And regarding the changelog, HikaMarket 1.6.6 contains some fixes for the upload of elements in the product edition.
www.hikashop.com/support/documentation/1...arket-changelog.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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