Paid order in unpaid list

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  • Hikaserial Standard Hikashop Business
4 years 2 weeks ago #317339

-- HikaShop version -- : 4.2.3
-- HikaMarket version -- : 3.0.3
-- Joomla version -- : 3.9.16
-- PHP version -- : 7.3.16
-- Browser(s) name and version -- : FireFox

Hello,

i create a multi vendor shop and if a user buy a product and pay the status change to confirmed (ger:"bestätigt") and he is able to acces this product (its a Dowload). But in the Vendor front end page is a list with unpaid bills and this paid orde is in it too. The vendor is even able to send a request to payment (if he do so a mail error shows up).

So my qustion is what must i change that the paid order not shown in the unpaid list?

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4 years 2 weeks ago #317348

Hello,

You need to configure the statuses for "valid orders"
www.hikashop.com/support/documentation/1...onfig_market_general

In the "limitation" option category, you will also find a setting to indicate the number of days the vendor need to wait in order to ask for an order payment.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: pixelkraft

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  • Posts: 12
  • Thank you received: 1
  • Hikaserial Standard Hikashop Business
4 years 1 week ago #317488

Thaks for the quick answer i testet a littel bit and found out that my problem is not the order status (that was set corectly to "confirmd" and "shipped"). The problem is that i want that the vendors a paid driectley by the costumer. The paypal plugin works fine and the mony is transferd but the main handler must pay the vendors after that the order is not anymor in the unpaid list. I dosnt know that the unpaid list shows wich orders are not paid from the main vendor. So my qustion is what must i change on my configes that the vendor will paid directly?
And how will it works with diffrent payments mehodes for each vendor?

PS: for the paypal test i use the sandbox.paypal server.

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4 years 1 week ago #317503

Hello,

You have to stay in the mode "Store paid directly" unless you're using an off-line payment method such as "collect on delivery".
CF : www.hikashop.com/support/documentation/1...ml#config_market_tax

By using the "Paypal Adative" payment plugin in "classical mode", you will continue to provide a Paypal payment method but your vendors would be able to be paid directly if they provide they paypal email address.
The customer will still be redirected to Paypal website but with the vendor account as receiver instead of your store.
If the vendor do not have a paypal account, your store will receive the money and would have to pay the vendor as you already checked.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: pixelkraft

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  • Posts: 12
  • Thank you received: 1
  • Hikaserial Standard Hikashop Business
4 years 1 week ago #317534

Thanks after i change the Markt-Mod to commission everythings wokrs like i wish.

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