delete button for cancelled orders in the orderlisting view of the vendor

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  • Hikamarket Multivendor Hikashop Business
6 months 2 weeks ago #326773

-- HikaShop version -- : 4.4.0
-- HikaMarket version -- : 3.1.1
-- Joomla version -- : 3.9
-- PHP version -- : 7.3

Hello,

I would like to have a delete button for cancelled orders in the orderlisting view of the vendor, after he has seen that this order is cancelled it is not neccessary to remain so i want him to give the upportunity to delete the order how can i accomplish that??

Regards,

Mark

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  • MODERATOR
6 months 2 weeks ago #326775

Hello,

For the vendors ?
I'm afraid it will be complicated and against the rules of HIkaMarket/HikaShop.

A vendor do not have access to the customer order, deleting its order will result to some inconsistency in your database : some "cancelled" orders made by the customer but without the corresponding "cancelled" orders for the assigned vendors.
With features such as "pay later" in HikaShop, you can customize your workflow and allow to try again an order (generally when "created").

I do not recommend to allow vendors to delete orders, for security purposes they should not be able to edit the orders.
If you really want to remove these orders, it has to be done in the backend, by deleting the customer order itself.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 274
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  • Hikamarket Multivendor Hikashop Business
6 months 2 weeks ago #326802

Hello Jerome,

Thank you for your response.
Then maybe we should look at it from a different angle ... can we only show / call the orders that have the status "confirmed" (somewhere)? The intention is that only those orders may be shown to the vendor.

Regards,
Mark

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6 months 2 weeks ago #326854

Hello,

In the order listing you have a dropdown to filter the order by statuses.
It could be possible to set-up the default value for that list which would be different than "all".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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