Processing fees for Stripe V3 chained payments

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  • Hikamarket Multivendor Hikashop Business
3 months 1 day ago #329285

Hi there,

I want to set up the Stripe V3 chained payment option on my site. BUT I don't know how to price it.

When this payment method is used, is it ONE processing fee, or two?

Thanks.

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  • MODERATOR
3 months 1 day ago #329315

Hello,

For the way Stripe is managing fees for its connect gateway, the best is to check the Stripe documentation (and contact their support if you still have questions) :
stripe.com/docs/connect

Regarding the plugin, it does not have a control on the Stripe fees.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 170
  • Thank you received: 2
  • Hikamarket Multivendor Hikashop Business
3 months 16 hours ago #329339

FYI, I contacted them, and they said I should ask the person who made the plugin how it works, so that they can tell me what the fees will be.

Feels a bit like chasing my tail. Frustrating.

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  • Posts: 24857
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  • MODERATOR
3 months 3 hours ago #329387

Hello,

The only thing that the plugin can have a control on, is the "Preferred charge mode".

But, once again, it's related to Stripe API.
I do understand your frustration and I'm a bit surprised that the Stripe Support team do not do their support job for their own services.
You know, something like "Hey, Stripe handle different type of charges that you can find here ( stripe.com/docs/connect/charges ), you should see if your plugin do handle it".

Because, it is the Stripe API which define the way than Stripe is handling fees. It's also the Stripe documentation which details how their system is working.

Clearly, if you have a request regarding an implementation of a feature provided by the Stripe API into the plugin ; for sure the best is to ask here.
I'm surprised that I, as a plugin developer, should point documentation page about how Stripe is working.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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