Problems with Stripe Connect

Hi,

When I test my Stripe Connect Oauth URL, which is connect.stripe.com/oauth/authorize?respo...VBI&scope=read_write it works fine.

However, when It try to access it from my vendor dashboard using the Stripe Connect button, I get the attached error.

Since the Stripe side is working, I assume this is a problem on the Hikamarket side?

Please advise ASAP. Thanks.

EDIT: I had another look, and the link that I get form Stripe is

connect.stripe.com/oauth/authorize?respo...VBI&scope=read_write

YOUR plugin generates this when I click on Stripe connect:

connect.stripe.com/oauth/v2/authorize?sc...I&response_type=code

They seem to be VERY different. I have passed both on to Stripe's help team, and they keep telling me to use THEIR URL, but of course, I can't. So this seems to be an issue with your plugin, which does not send me to the correct place.

I need this to be fixed pretty much immediately. Thanks.

Hi,

Um... I just put in the client ID, public and secret keys, as required in the plugin.

It's generating this crazy URL on it's own. That's kind of why I contacted you?

How do I make your plugin use the correct URL? I thought that's what this thing does? There's no documentation, so I had to ask here.

Thanks.

Maybe we should do this a different way, in the absence of documentation.

Can you tell me, step by step, how to make your plugins work? I have connected with Stripe, and everything works on their side, so clearly there's a configuration problem with your plugin, and since there is no documentation that states how to do this, I need you to tell me.

It's not working, and it's DEFINITELY because of the Hikashop / Hikamarket side, because Stripe Connect is working 100% from their site.

Thanks.

Also, I should add that the URL from Stripe is the OAuth test URL from their site.

My site is using the URL generated from YOUR plugin, which does not work.

So I really need you to explain how I should fix this. I've put in the client ID and API keys, but it's STILL NOT WORKING.

YOUR plugin is generating a URL that does not work.

Thanks. Maybe you could put that in your documentation? And make some for this plugin? Would be nice.

Also, just did that. Copied the URL from the error, added it to Stripe...

Will this help you to fix your plugin?

stripe.com/docs/connect/standard-accounts

Has there been any progress on this? I am only using Stripe on my site, so that I can have adaptive payments, so until this WORKS I can't make my site live.

I have double checked all the settings I have any control over, and it doesn't seem like there's anything I can do to fix this.

Nope. It's entered into my account. I don't have any vendors yet, since the site can't be live, because Stripe Connect is not working. So....

Nope. Stripe settings are live.

Nope. If I turn off OAuth, I get an error that OAuth is not live.

Stripe said the following:

Hi there,

Thank you for chatting with me earlier. I wanted to quickly follow up with you in case our chat ended prematurely and if there were any outstanding questions.

After reaching a specialized team regarding your issue, they told me that you'll need to inspect the code on your website to generate links that don't include the redirect URI. Either that or the URI needs to exactly match that of the one in your Dashboard settings.

I'm happy to continue where our chat left off and help. Just reply to this email to get in touch with me directly, or feel free to reach out to us through chat [0] or phone [1] for further help with one of my colleagues.

Looking forward to helping,
Javier

[0] Chat: support.stripe.com/contact/chat
[1] Phone: support.stripe.com/contact/call



I spoke to them before I contacted you.

In the absence of ANY documentation indicating how your plugin should be set up, and since none of these things apply, I am still waiting for a solution that works.

Thanks.

I would like to point out that the product page for this plugin says "easy and quick." This is neither.

I am talking to them right now.

All I can say is that this is very much NOT as advertised.

Stripe has escalated this to their tech team. I made them a video to show them the backend of my site, and how the plugin works from the Joomla backend.

They suggested that I might add you as a team member on my Stripe account, so that you can collaborate directly with them? It seems like that might be a better idea than me trying to be the middle man?

If so, can you provide an email account that I can send the invitation to? I would delete it and the team membership once this is figured out.

But if I am having trouble, then I am probably not the only person, and this might help you to develop some comprehensive documentation for the plugin.

Thanks. If only someone had said that sooner. That solved the problem. Could have saved me a lot of time and hassle trying to figure this out. But I do love a good portion of patronizing sarcasm, so thanks for that. Don't get enough of that from people I pay.

Maybe you should create some documentation for this plugin? I am a professional writer, if you need some help with that? Let me know if you want a quote. There are so many things that either aren't covered or out of date.

So I assume that now that this is working, when someone is paid on the site, the plugin will automatically deduct the commission and then send them the money?