Attaching option pdf dowload to selected products

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  • Hikashop Business
6 days 14 hours ago #319648

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Hi,
In our online Pharmacy we sell some products that can only be issued over the counter (e.g. cod and pickup). This is because the pharmacist is legally required to discuss certain health issues before dispensing some drugs.

Our process would be sped up if we could provide the related questions as online forms at the time of sale. These could be submitted or emailed to let us know if there are any major issues or circumstances that need to be discussed in private rather than in front of other customers.

We are looking for the best way to do this that prompts the user to, optionally, download or complete the form as part of the purchase to checkout workflow.

Also we'd need a way to roll this out using mass actions or something similar because there are so many products (8000) and a range of question sets. However, we do have codes and keywords that uniquely identify the different groups and products.

Thanks for you assistance and suggestions,
Ian and Stu

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  • MODERATOR
5 days 8 hours ago #319680

Hi,

I think you'll want to create custom fields of table "order" via the menu Display>Custom fields.
You could either directly have input fields so that the customers could answer the questions on your website, or you could have a "link" custom field for the download of the PDF and potentially an "ajax file" one to upload back the filled in PDF.
And to restrict the custom fields to a group of products, you can create an unpublished category (so that it doesn't appear on the listing of the categories on your frontend), and select it in your custom fields' "categories" option and in the "categories" option of the products it concerns.

The following user(s) said Thank You: smithshop123

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