HikaSerial pack/serial settings not copied when duplicating HikaShop product

  • Posts: 197
  • Thank you received: 4
  • Hikaserial Standard Hikaserial Subscription Hikashop Business
2 hours ago #372378

Hello,

When I duplicate/copy a product in HikaShop, most product settings are copied correctly, but the HikaSerial serial/pack assignment is not copied to the new product.

This is a problem because for event products we need the duplicated product to keep the same HikaSerial configuration, so the serial/boarding pass generation continues to work without manually reconfiguring it every time.

Could you please confirm if this is expected behavior, a bug, or if there is a setting/hook needed to copy the HikaSerial product association when duplicating a HikaShop product?

Please Log in or Create an account to join the conversation.

Time to create page: 0.035 seconds
Powered by Kunena Forum