Internal messaging system

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  • Hikamarket Multivendor Hikashop Business
1 month 5 days ago #319928

-- url of the page with the problem -- : abierto.uy
-- HikaShop version -- : 4.3.0
-- HikaMarket version -- : 3.1.0
-- Joomla version -- : 3.9.18
-- PHP version -- : 7.3

Good Morning

I would like to know if Hikamarket is integrated or is there a plugin to integrate ecommerce, with an internal messaging system, so that buyers and vendors always need to access the site to consult and answer questions about products.

Thanks greetings !

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1 month 5 days ago #319932

Hello,

The question has been asked few times.
Here a forum thread : www.hikashop.com/support/forum/20-market...m-like-olx-have.html

Joomla do have "PMS" components : extensions.joomla.org/tags/pms/
Since private message system are based on Joomla account, it will be integrated with HikaShop and HikaMarket ; but the vendor won't be see as an account, the vendor administrator will be the one who will be the contact with such system.

Regards,

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 95
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  • Hikamarket Multivendor Hikashop Business
1 month 5 days ago #319971

Good morning thanks for your reply

I understand, these options that you mention to me would be a good solution for hikashop, but for hikamarket it is not useful, because the site administrator could not answer the queries of all vendors.

Don't you have plans to add such functionality to hikamarket? perhaps a plugin to integrate one of these "PMS" systems

Thanks greetings !

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1 month 4 days ago #319979

Hello,

The HikaShop product contact are sent to the vendor when you have HikaMarket ; thus I don't understand your message regarding that the administrator need to answer to all queries.
PMS are Private message System, as previously explained, these are message between two Joomla accounts. You can use a view override in the HikaMarket vendor page to add a link to your PMS so the customer can send a PM to the vendor admin account.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: zetap

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  • Posts: 95
  • Thank you received: 2
  • Hikamarket Multivendor Hikashop Business
1 month 4 days ago #320011

Hello, good day

My apologies, I misunderstood what you were telling me in the previous message.
If this is how you tell me now, it is a very good solution.
I will start testing with that and if I need I will contact you again.

Thank you very much, greetings

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