Issue with Vendor accesses - Vendor options - User accesses

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298224

-- HikaShop version -- : 3.5.1
-- HikaMarket version -- : 2.1.1
-- Joomla version -- : last
-- PHP version -- : 7.2
-- Browser(s) name and version -- : firefox

In hikamarket doesn't work:
- Vendor accesses
- Vendor options
- User accesses

For example I set:

Maximum images per product: number 5 on group orafi

orafi is group of my vendors

the vendor on each product can put more than 5 images !



a long time ago, I had also tried Vendor accesses but it did not work

let me know

thanks a lot
Bye

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  • MODERATOR
9 months 3 weeks ago #298228

Hello,

Please provide screenshot of your settings so we can check them and reproduce your configure to see your issue.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298233

photo

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  • MODERATOR
9 months 3 weeks ago #298234

Hello,

Please also include the settings for the vendor so we can be sure of its ACL and groups.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298241

I send you private message with all user e pass

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  • MODERATOR
9 months 3 weeks ago #298245

Hello,

1 - I'm sorry but that is not what I asked.
2 - Please read my forum signature.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298262

photo screen

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  • MODERATOR
9 months 3 weeks ago #298263

Hello,

Your screenshots indicates me that you should not have configured the vendor as it should be.
Please note that the restrictions you configured for the "vendor groups" are meant to work with the vendors' groups ; not the users' groups.

So, if your users have groups ; it won't impact anything on these restrictions.
Which mean that you need to configure your vendors to have the corresponding groups :
pasteboard.co/HFm3ls5.png

Afterwards, there are some plugins within HikaMarket which allow to "copy" the vendor administrator groups to its vendor.
You might want to use that feature (which will interact only when the administrator user account is modified, so the configuration of the vendors would still need to be checked)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298283

to solve my problem, the "orafi" group must be put inside the "registered" group?

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298284

or
to solve should I leave the default configuration?

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  • Hikamarket Multivendor Hikashop Business
9 months 3 weeks ago #298286

default configuration group is registered ?

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  • MODERATOR
9 months 2 weeks ago #298285

Hello,

You have to configure the vendor groups as my screenshot is showing you.
Afterwards, the groups you want to give to your vendors are up to you.
The only thing that matters, is the configuration of the groups in the vendor ; not in the Joomla account.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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  • Hikamarket Multivendor Hikashop Business
9 months 2 weeks ago #298289

Great!
everything works!
Thanks so much

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