certain categories do not show up in Hikamarket backend and frontend

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11 months 1 week ago #312021

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.9.12
-- PHP version -- : 7.2

Hello Jerome,
After updated site to joomla 3.9.12.
and to php to 7.2
HikaShop Business 3.5.1
Hikamarket 2.1.1

I do have issue with caterogy tree ---- the subcategories do not show up :
1. In hikamarket confiuration tab-> market options -> categories options (please see attached image) and 2. In front end vendors panel -> add product -> subcategories do not show up as well. But in back end "add product" sub categories show up as it should. (all printscreens attached).

Before update all was well.

I cheched the code you wrote in Certain categories do not show in HikaMarket Frontendtopic ----> code lines below--->But even if my Hikashop version is newer, the first code line is still in version 3.5.1 ; I tested - changed to second line you suggested, but the issue is not resolved.


*********************************
Please edit the file "administrator/components/com_hikamarket/classes/category.php" and replace the line

$this->db->setQuery($select . $table . $where . ' ORDER BY a.category_parent_id ASC, a.category_ordering ASC');
By
$this->db->setQuery($select . $table . $where . ' ORDER BY a.category_left ASC');

And it should fix the issue.
*********************************
Please for help

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11 months 1 week ago #312089

Hello,

The patch your mentioned is in the latest version of HIkaMarket (the 3.0.2).
From which version did you update ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 62
  • Thank you received: 2
11 months 1 week ago #312097

Hi, Jerome,
My hikamarket is 2.1.1

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  • Posts: 24406
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  • MODERATOR
11 months 1 week ago #312150

Hello,

There are 228 modified files between HikaMarket 2.1.1 and HikaMarket 3.0.2, including the HikaMarket category helper which handle the display of the namebox.
I don't know the version of HikaMarket that you got before the update (that you were talking about) ; but please understand that we can only provide patches and bug fixes for the latest version of HikaMarket.

If you found the same issue in our demo website (which using the latest version of HikaMarket), we can investigate since we have a way to see and reproduce the issue.
But I am not able to see that issue in my test websites. I can't say if you have an old and fixed bug, if you have a display issue, a bug with AdminTools (or similar) or if you have issues with your Hikashop categories and you need to repair them.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: SEKME

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